Customer intelligence, digital value chains and customer relationship management need to get a digital makeover in order to prepare for the next wave of digitization. What can you learn from the past and how can you achieve the next wave of digitization for customer experience with appropriate toolchains? Find out in this webinar from Dany Robberecht, Director Strategic Innovation, and Lieven Claeys, Director Innovation Acceleration Services – Digital Innovation.
Watch the recording
View the presentation
