Daily, each inhales up to 13,000 liters of air. The Green Deal legislation prioritizes improving indoor air quality, among other things. However, there’s currently a shortage of products and services that effectively enhance the air quality in residential buildings and office spaces. The Sense device is a smart sensor that connects to an air ventilation system, offering a new air-on-demand service model in the industry. Our team of experts helped shape and refine this business model by providing meaningful customer services and experiences. We helped clarify the purpose of the product, define its features, and ensure it met the intended use, all while guiding the development team toward a common goal.